The Ministry of Electronics and Information Technology launched the Grievance Appellate Committee (GAC) portal under the IT Rules, 2021.
The Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 were amended to require social media companies to respect all the rights accorded to the citizens under the Constitution, including in the articles 14, 19 and 21.
It aims that social media platforms may now have to allow speech that is not allowed on their platforms, but are otherwise legal to express in public.
This portal will allow people who are dissatisfied with complaints to social media companies on content takedown requests, to be heard by one of three Committees constituted by the government.
The website of the GACs is now accepting appeals from the public orders.