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The Citizen’s Charter is an ideal instrument of organisational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizen’s Charters. (150 Words)

  1. Briefly introduce Citizen's Charter (40 words)
  2. Elaborate on its features (50)
  3. Discuss in detail its limitations (80 words)
  4. Suggest corrective measures (60 words)
  5. Conclusion (20 words)
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