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7th August 2025 (12 Topics)

Advanced Postal Technology (APT) by India Post

Context:

India Post launched the Advanced Postal Technology (APT) application nationwide under its IT 2.0 digital transformation initiative on 04 August 2025.

Advanced Postal Technology (APT) Application:

  • APT is part of India Post’s IT 2.0 initiative aimed at full-scale digital transformation of the postal network.
  • It replaces the legacy IT system across 64 lakh post offices in urban, rural, and remote areas.

Technological Enhancements Enabled by APT:

  • Improved transaction speed across counters.
  • Seamless digital payment integration for postal services.
  • Real-time tracking of articles.
  • Enhanced user experience and service delivery efficiency.

Operational Achievements:

  • Over 20 lakh articles booked and over 25 lakh articles delivered using the APT system.
  • Indicates rapid stabilization and scalability of the new platform.

System Readiness & Support Mechanism:

  • Dedicated support teams and real-time monitoring mechanisms have been deployed to mitigate operational disruptions.
  • The Department is actively monitoring performance to ensure continuity and service quality.

Significance:

  • Reflects India Post’s commitment to Digital India goals, especially in last-mile service delivery.
  • Strengthens India Post's role in financial inclusion, e-commerce logistics, and digital governance.
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