SPARSH Defence Pension

Context:

SPARSH (System for Pension Administration – Raksha) has significantly streamlined defence pension administration by resolving legacy cases, reducing grievance redressal time, and ensuring timely disbursement.

Objective of SPARSH:

Designed to integrate defence pension administration, ensuring transparency, efficiency, and timely delivery of pension entitlements to retired defence personnel.
Resolves legacy discrepancies, safeguarding the rights of pensioners.

Achievements:

Legacy Cases:60 lakh out of 6.43 lakh legacy discrepancies resolved (~87%).
Grievance Redressal: Average disposal time reduced from 56 days (April 2025) to 20 days.
Onboarding:54 lakh defence pensioners in India and Nepal enrolled.
Budget Disbursement: ?1,57,681 crore disbursed in FY 2024–25; OROP-III implemented efficiently with ?1,224.76 crore transferred to 20.17 lakh beneficiaries within 15 days.

Governance Implications:

Enhances transparency, accountability, and inclusivity in defence pension administration.
Minimizes human errors and corruption risks while improving pensioner satisfaction.

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