Tele Manas counsels Kashmir’s distressed souls

Over the past six months, the Institute of Mental Health and Neurosciences (IMHANS) in Srinagar has received 10,500 calls from people in distress across Jammu and Kashmir’s toll-free numbers 14416 and 1800-891-4416.

• The Tele-MANAS cell at IMHANS was launched on November 4 with the support of the National Health Mission, Jammu and Kashmir.
• It aims to provide mental health support, early screening, first-aid, distress management, mental well-being, suicide prevention, and psychological crisis management in Jammu and Kashmir.
• The centre operates through a toll free-number—11416/1-800-891-4416. The crisis counsellors or the first-time responders are the first points of contact for callers at the 24*7 helpline

What is Tele-MANAS?

• It was launched on World Mental Health Day (10 October).
• The Tele Mental Health Assistance and Networking Across States (Tele-MANAS) initiative is a comprehensive mental health care service.
• Tele-MANAS aims to provide free tele-mental health services all over the country round the clock, particularly catering to people in remote or under-served areas.
• The Tele-MANAS programme consists of a network of 23 tele-mental health centres of excellence, with NIMHANS as the nodal centre.
• Indian Institute of Technology (IIT) Bengaluru and the National Health Systems Resource Centre (NHRSC) have been roped in for technical support.
• The Tele-MANAS service can be accessed by calling the helpline numbers 14416 and 1-800-891-4416.