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24th February 2025 (12 Topics)

Data Loss in Cloud Storage

Context

A recent legal dispute has brought the issue of data loss in cloud storage to the forefront. Adarsh Developers, a Bengaluru-based real estate firm, filed a complaint against Amazon Web Services (AWS). The company claims that years' worth of vital data stored on AWS was lost, leading to a financial loss exceeding Rs 100 crores. This incident has raised serious concerns regarding the security of cloud storage, data protection, and cloud service reliability.

What are the possible Causes of Data Loss?

  • Cloud Misconfiguration: Cloud misconfigurations refer to errors in setting up cloud storage systems that leave data exposed or vulnerable. Inadequate security protocols, poorly managed permissions, or wrong settings can result in accidental data deletion or unauthorized access. This incident could involve such misconfigurations, where system architecture or settings were not correctly implemented.
  • Human Error: Often, large-scale outages and data losses are a result of human mistakes. For instance, errors during maintenance, software updates, or even by vendors working with the cloud system can result in the deletion of critical data.
  • Cybersecurity Issues: While the primary concern in this case was misconfiguration or human error, cybersecurity breaches, such as unauthorized access by hackers, are a common threat to cloud-stored data. In this case, it has yet to be determined whether a cyberattack contributed to the data loss.

Role of Cloud Service Providers:

  • Cloud service providers like Amazon Web Services (AWS) offer secure data storage solutions, but the responsibility for data security is often shared between the provider and the client.
  • While AWS provides security measures, users must also ensure proper configurations, backups, and access control mechanisms are in place.

Regulatory and Legal Implications:

  • This incident highlights the importance of data protection laws and cloud service agreements. In India, the Information Technology Act, 2000 and related regulations such as the IT (Reasonable Security Practices and Procedures) Rules, 2011 provide the legal framework for data protection, but issues related to cloud storage security and vendor liability are still evolving.
  • Globally, cloud service providers are also expected to comply with regulations like General Data Protection Regulation (GDPR) in the European Union, which imposes strict guidelines on data handling and security breaches.
What is cloud computing?
  • Cloud computing is the on-demand delivery of IT resources over the Internet with pay-as-you-go pricing.
  • Instead of buying, owning, and maintaining physical data centers and servers, one can access technology services, such as computing power, storage, and databases, on an as-needed basis from a cloud provider like Amazon Web Services (AWS).
  • Usage: Organizations of every type, size, and industry are using the cloud for a wide variety of use cases, such as data backup, disaster recovery, email, virtual desktops, software development and testing, big data analytics, and customer-facing web applications.
    Types of Cloud Computing
  • Infrastructure as a Service (IaaS) provides virtualized computing resources like servers, networking, and storage. Offers high flexibility and control over IT resources, allowing users to manage and configure as needed.
    • Use Case: Suitable for businesses needing scalable IT infrastructure.
  • Platform as a Service (PaaS) delivers a platform allowing users to develop, run, and manage applications without dealing with underlying hardware or software management.
    • Use Case: Ideal for developers focused on application development without worrying about infrastructure.
  • Software as a Service (SaaS) provides fully managed software applications over the internet. Users only focus on using the software, while the provider handles maintenance and infrastructure.
    • Use Case: Commonly used for web-based applications like email or CRM systems.
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