Published: 8th Mar, 2024
Context
The Department of Telecommunications launched the Digital Intelligence Platform and Chakshu as part of the Sanchar Saathi portal, which was unveiled in May last year.
About
Chakshu
- Chakshu can be used by citizens to report suspected fraudulent communication, wherein users can report numbers, messages and phishing attempts.
- Users can log on to the Chakshu window inbuilt on the Sanchar Saathi portal and fill out a form with details pertaining to the medium of the fraud communication, such as SMS, call or WhatsApp.
- Users are then required to define what category the communication fits in, such as sextortion, fake consumer helpline, fake KYC, and impersonation, among others.
- This is followed by screenshots of the communication and any other details to be added.
Digital Intelligence Platform
- The Digital Intelligence Platform is an inter-agency effort to enable the sharing of cybercriminal data between banks, social media platforms, and wallet operators, among other stakeholders.
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Sanchar Saathi platform
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