Published: 13th Apr, 2020
The Ministry of Housing and Urban Affairs announced the launch of a revised version of the existing Swachhata-MoHUA App.
- The Ministry of Housing and Urban Affairs announced the launch of a revised version of the existing Swachhata-MoHUA App.
- The Swachhata-MoHUA App, a highly popular grievance redressal tool for citizens under the ambit of the Swachh Bharat Mission (Urban) already has over 1.7 Crore+ urban users across the country.
- This app has now been modified and strengthened further in order to enable citizens to get their COVID-related complaints also redressed by their respective ULBs.
- The revised version of the Swachhata App essentially leverages the popularity and huge user base of the app to better support citizens during this COVID pandemic.
- However, the addition of these new categories has no impact on the existing categories of the App and citizens may continue to post their grievances in either of the categories.
- To provide further support to States, UTs and Cities in this respect, MoHUA has introduced nine additional categories of complaints specific to COVID-19 on the Swachhata-MoHUA App to make it more responsive to the needs of the present times.
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