Can Civil Society and Non-Governmental Organizations present an alternative model of public service delivery to benefit the common citizen. Discuss the challenges of this alternative model.

Approach: 

• Explain in brief the meaning and scope of Civil Society(CS) and Non-Governmental Organizations (NGOs) with small inputs about their contribution towards growth and progress of society.(40) 
• Share the information about the functioning of the present model of public service delivery system and the malfunctional issues in the present model of delivery(80) 
• Begin to write about how CS and NGOs play a vital role in furthering the cause of inclusive society through various social means and modes. Along with, how these two together can also bring an efficient model of public service delivery(90) 
• Afterwards, talk about the potential challenges of this alternative model and conclude with a way forward to alleviate the issues with concrete welfare-oriented solutions(40)