Published: 3rd Apr, 2023
Digital transformation is the incorporation of computer-based technologies into an organization's products, processes and strategies. It helps in changing value associated with the organisation by bringing efficiency and accessibility of services.
GS SCORE' Good Practice on bringing change through 'Digital Transformation' compiles government and local administration initiatives that have changed people's lives in positive ways. These initiatives reflect the change that can be brought in different spheres using ICT. It will help aspirants to understand the benefits of technology in making governance and services easier. These case studies can be quoted in the UPSC mains answer writing practice and exam.
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