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CSC Celebrates 16 Years of Digital Empowerment
Context:
On 16th July 2025, CSCs will celebrate their 16th Establishment Day at Yashobhoomi, New Delhi, unveiling a future roadmap centered on AI, cloud technologies, and rural innovation to advance Digital India and self-reliance.
Common Services Centres (CSC):
- Part of the Digital India programme, CSCs were launched in 2006 under the Ministry of Electronics and Information Technology (MeitY).
- Function as the world’s largest digital service delivery network, with 6.5 lakh+ functional centres across India.
Key Features:
- Each CSC is run by a Village Level Entrepreneur (VLE).
- Operates under CSC e-Governance Services India Limited (CSC SPV).
- Operates as a Public-Private Partnership (PPP) model.
- Offers Government to Citizen (G2C), Business to Citizen (B2C), financial, legal, education, and agriculture-related services.
Services Delivered through CSCs:
- G2C Services:Aadhaarenrollment, PAN, passport, utility bill payments, DigiLocker.
- Financial Services:DigiPay (AEPS), insurance schemes (PMJJBY, PMSBY), pension services (NPS, Atal Pension Yojana).
- Education & Skills: CSC Academy, NIOS/IGNOU registration, digital literacy (PMGDISHA).
- Health: Telemedicine (eSanjeevani), PM-JAY.
- Agriculture: PM-KISAN, KCC, e-Agri services, FPO support, GrameeneStore.
- Legal: Tele-Law, eStamp, document registration.
- Other Utilities: Travel bookings, DTH/mobile recharge, sale of accessories.
Recent Developments:
- CSC-NABARD-Ministry of Cooperation Partnership (2022): Enabled Primary Agricultural Credit Societies (PACS) and LAMPS to deliver CSC services post-training.
- Focus on financial inclusion and community empowerment via cooperative societies.
Vision for the Future:
- Introduction of AI-enabled services, cloud technologies, and digitally-enabled rural livelihoods.
- Expansion of CSC Academy, GrameeneStore, and promotion of rural entrepreneurship.
- Strengthening of SHGs and FPOs through digital platforms
Significance:
- Integral to Digital Governance, financial inclusion, rural empowerment, and last-mile service delivery.
- Contributes to Atmanirbhar Bharat and SDG goals related to digital access, economic inclusion, and gender equality.
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