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Mission Karmyogi: An attempt to change the face of civil services

  • Published
    14th Oct, 2022
Context

With the need for an efficient and citizen-centric approach for people at ground level has made. The Prime Minister to launch the Mission Karmyogi on Independence Day, 2021.

  • The scheme has aimed to focus the working of civil services towards their duties.

About

The Mission Karmyogi:

  • Mission Karmayogi - National Programme for Civil Services Capacity Building (NPCSCB) – is meant to reform Indian bureaucracy and prepare civil servants for the future.

Manager of the Mission A Public Human Resource Council under the chairmanship of Prime Minister will manage the mission. The other members of this council are: Union Ministers, Chief Ministers, Eminent public HR practitioners Thinkers Public service functionaries Global thought leaders

  • The programme aims “comprehensive reform of the capacity building apparatus at individual institutional and process levels for efficient public service delivery”.

Objective:

  • Better delivery of government services
  • Reduce the gap between the citizens and the government
  • Better ease of living and greater ease of doing business

Features of the Mission Karmayogi:

  • Tech-Aided: The capacity building will be delivered through the iGOT Karmayogi digital platform, with content drawn from global best practices.

What is iGOT-Karmayogi? It is an Integrated Government Online Training digital platform, under the Ministry of Human Resources and Development (MHRD). Which will deliver capacity building programmes by drawing content from global best practices rooted in Indian national ethos. It will enable, a comprehensive reform of the capacity building apparatus at the individual, institutional and process levels.

  • Shift from Rules to Roles: The programme will support a transition from “rules-based to roles-based” Human Resource Management (HRM). so, that work allocations can be done by matching an official’s competencies to the requirements of the post.
  • Integrated Initiative: Eventually, service matters such as confirmation after the probation period, deployment, work assignments and notification of vacancies will all be integrated into the proposed framework.
  • Monitoring and Evaluation Framework: An appropriate monitoring and evaluation framework will also be put in place for the performance evaluation of all users of the iGOT-Karmayogi platform. So, as to generate a dashboard view of Key Performance Indicators.

Importance of the Civil Service to Governance

  • Service presence throughout the country and its strong binding character
  • The administrative and managerial capacity of the services
  • Effective policy-making and regulation
  • Effective coordination between institutions of governance
  • Leadership at different levels of administration.
  • Service delivery at the cutting-edge level
  • Provide ‘continuity and change’ to the administration.

There are nearly 18 million civil servants employed across India, with approximately two-thirds at the state government and local authority levels. (World Bank Update)

Ailments Afflicting Indian Civil Services:

  • Lack of professionalism and poor capacity building
  • Inefficient incentive systems that do not appreciate upright and outstanding civil servants but reward the corrupt and the incompetent
  • Outmoded rules and procedures that restrict the civil servant from performing effectively
  • Systemic inconsistencies in promotion and empanelment
  • Lack of adequate transparency and accountability procedures - there is also no safety for whistle-blowers
  • Arbitrary and whimsical transfers– insecurity in tenures impedes institutionalization
  • Political interferenceand administrative acquiescence
  • A gradual erosion in values and ethics

Recent achievements:

  • The World Bank has approved a USD 47 million projects to support the Government of India’s Mission Karmayogi, a national program to build civil service capacity.

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